Nayumi Fashions
Terms & Conditions
Last updated 17 July 2026 · Please read these terms carefully before placing an order.
1. Acceptance of these terms
By browsing this website or placing an order with Nayumi Fashions (“we”, “us”, “our”), you agree to these Terms & Conditions in full. If you do not agree with any part of them, please do not place an order.
2. Orders & our right to accept or decline
Every order is a request to purchase and is subject to our acceptance. We reserve the right, at our sole discretion, to accept, decline, limit or cancel any order or service, in whole or in part, and at any time, including after confirmation or payment, without prior notice and without giving a reason. If we cancel a prepaid order from our side, the amount paid for that order is refunded.
3. Advance payment
Complete advance payment is mandatory to place and confirm any order. No order is reserved, prepared or dispatched until full payment is received. We do not offer cash on delivery, part-payment or credit.
4. Pricing
All prices are subject to change at any time without prior notice. The price that applies to your order is the one confirmed at the time you place it. In case of an obvious pricing or typographic error, we may correct it even after an order is placed, and you may then choose to proceed or cancel.
5. Offers & discounts
Any offer, discount, coupon or promotion is provided at our discretion and may be introduced, changed, paused, continued or discontinued at any time without prior notice. Offers hold no cash value and cannot be combined unless expressly stated.
6. Cancellations & refunds
An order may be cancelled or refunded only if the request is initiated within 3 (three) hours of placing the order, through WhatsApp on +91 82490 69956. After this 3-hour window, orders cannot be cancelled or refunded for any reason. Where a refund is approved, it is processed to the original payment method within a reasonable period.
7. No returns, exchanges or replacements
As these are fashion / accessory jewellery items, no product is returnable, exchangeable or replaceable once purchased. The only exception is an item damaged in transit, see ‘Shipping damage’ below. We do not accept returns for a change of mind, or for minor variation in colour, finish or size, or for normal wear.
8. Shipping damage
If an item arrives damaged in transit, message us on WhatsApp within 24 hours of delivery with a clear, continuous unboxing video and photographs showing the sealed parcel being opened and the damage. Claims without an unboxing video may not be accepted. On verification we will replace the same item (subject to availability) or offer a suitable alternative; cash refunds are not provided for shipping damage.
9. Delivery timelines
Standard delivery is 10 to 14 days from order confirmation. In some cases it may extend to 20 to 25 days due to product availability, courier delays, remote locations, peak periods or circumstances beyond our control. All timelines are estimates, not guarantees, and courier delays are outside our control. Please ensure your address and contact details are correct; we are not responsible for failed delivery caused by incorrect details.
10. Product representation
Our pieces are fashion / costume jewellery. We photograph them as accurately as possible, but slight variation in colour, tone, finish, plating or size may occur due to lighting, screens and the nature of the materials. Fashion jewellery is delicate and may tarnish or wear over time with exposure to water, perfume, sweat or rough handling, this is normal and not a defect. Care guidance is shared on request.
11. Right to reserve
We reserve the right to accept or decline any order, customer or service request, to limit quantities, and to discontinue any product or service at any time, at our sole discretion.
12. Beware of scammers, our official channels
Nayumi Fashions operates only through this website and our official WhatsApp +91 82490 69956 and Instagram @nayumifashionofficial. We do not have any other phone numbers, websites, social-media handles, resellers, outlets or branches. Please beware of impostors and fraudulent pages. We are not responsible for any payment, order or communication made through any channel other than our official ones listed here. Always verify before you pay.
13. Limitation of liability
To the maximum extent permitted by law, our liability for any order is limited to the amount paid for that order. We are not liable for any indirect or consequential loss, or for delay or failure caused by events beyond our reasonable control.
14. Changes to these terms
We may update or amend these Terms & Conditions at any time without prior notice. The version published on this page at the time you place your order applies to that order.
15. Contact
For any query, order, cancellation (within 3 hours) or shipping-damage claim, message us on WhatsApp +91 82490 69956 or Instagram @nayumifashionofficial.